Return Policy UTMC is dedicated to your happiness. For this reason we will give you a full refund if you are in any way unhappy with your purchase. We offer this 60-day unconditional money-back guarantee with every purchase. So you have nothing to lose by trying the products. The only exception is the Quantum Byte software - with that we offer a 15 day free trial. That will give you plenty of time to see if you like it before you decide to buy it. We also offer a full one year Warranty on Parts and service. That means if, in the rare chance, something should go wrong with your unit we will be happy to fix or replace it. If you have any questions on these policies, please call or email us. Privacy Policy We will not use any information you give us for any reason other that to answers your questions and send your products to you. Your email address is secure. We will never sell your email address to anyone and we will only write to you if you ask us to.